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Privacy Notice |
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| Privacy Policy
Ilana Matthews is the sole owner and operator of the website www.ilanamatthews.com.
At Ilana Matthews we understand the importance of your privacy and make every step to ensure the security of your personal information in line with the Privacy Act of 1988 including the National Privacy Policy updates of 2001. For details on this policy and amendments please visit www.privacy.gov.au
For your convenience we have set out below the way we collect, use and manage your personal data. The information below does not pertain to external websites; Ilana Matthews may link to as we do not have control over data collection on these sites. For information regarding privacy policies on any or all of the Ilana Matthews external links, please visit the individual privacy links on each site.
You must be 18 years of age to use the Ilana Matthews website. Should you be under 18 years of age you must have the consent of an adult.
How we use the personal data collected on the Ilana Matthews website
At all times, the information obtained from the Ilana Matthews website, is used only for the purposes for which it is requested by our customers. We do not sell, rent or hire our customer data to third parties. Customer’s personal information is not stored on the website, but instead, is automatically deleted once an order or request for addition to our mailing list is made. Unless added to our mailing list you will not be contacted by us for updates on products or offers pertaining to the Ilana Matthews Collection. Our mailing list is an optional service only.
Should you wish to opt out of the mailing list, you may do so at any time by either contacting us or by phone or on our mailing list page. Deletion from our files will then occur.
Information retained by Ilana Matthews for the purposes of processing orders and contacting you regarding your purchases includes name, address, postal address if different, phone number/s, email address, credit card details including number, security id and expiry date. Once your purchase is completed, your personal details are no longer kept on file unless added to our mailing list.
Use of personal information by third parties
As mentioned previously, we do not sell, hire or rent our customer data. At times we may be required by law to provide details to legal authorities. You are able to access your personal information stored by Ilana Matthews. Should you wish to view any personal data kept on file by Ilana Matthews at any time, please don’t hesitate to contact us. Unless we deem the provision of this information is not necessary (either for reasons affecting the outcome of a legal matter, one which may effect negotiations between Ilana Matthews and you, or you are not the actual person who the data is pertaining to) we will be happy to provide the information we have on file.
Updating your records
You are able to update your records for our mailing lists or to finalise orders at any time simply by contacting us either by email or in writing. We will then confirm the update via return email.
Changes to this Privacy Policy
From time to time, there may be changes made to our privacy policy. This may be due to changes made to our website or as required by law. If changes are made they will appear highlighted in this Privacy Policy at the top of the page. Other more significant changes affecting our customers may be emailed directly to them advising of changes.
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